Verbal and Nonverbal Communication
Communication:
People think that communication
is something different and we don’t know it but actually each and every living
thing communicate with one another. Communication is an act of sending and
receiving information. It can be through speech, behavior, signs and written.
The main purpose of communication is to make people understand and convey
information.
There are two major divisions in communication as Verbal
communication and Non – verbal communication.
Non – Verbal Communication:
Non – verbal communication is a form of conveying messages in non
– linguistic pattern. This includes body gestures, signals, facial expressions,
eye contact and many more. Nonverbal
cues rely on expressions and replace the verbal messages. Smiling, laughing, crying, pointing,
caring, touching, and glaring are non-verbal behaviors that are used to
understand by people regardless of different country people. Such non-verbal
signals are very useful when verbal communication is not effective due to
language obstacles.
Verbal Communication:
Verbal communication states spoken and written transmission
of a message. In spoken we pass the message by word of mouth. Speech that is read mostly does not have the
same impact that is delivered instinctively. In speaking we all assume that the opponent
understand what we say but actually not. Here the listener brings his own
thought and discernment, attitude and emotions about the topic.
Initially verbal communication (written) started with
pictographs that were made on stones. Later after the invention of paper the
written communication has become standardized and followed throughout the
world. At present we use electromagnetic
radiation and electronic signals to transfer the information. Verbal
communication both written and spoken is used in business, political, family
and interpersonal.
Difference between
spoken and written communication:
Spoken communication is considered as informal where as
written communication is considered as formal communication.
Spoken language is almost synchronous and the written
language is asynchronous. Synchronous message is a real time speech for example
with a friend and Asynchronous message is not instantaneous and occurs for long
period of time for example letters, emails, or any kind of text.
The written format always has a proof and record while the
spoken format is of without any record in general.
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